School of Healthcare Management


Course Calendar


COURSE CODECOURSE TITLESCHEDULE
2008
ASR01 The Art of Service Recovery 29 Jul
19 Sep
21 Nov
IC01 Infection Control Certificate Course 26 - 28 Nov
MDCS01 Managing Difficult Customer Situations 18,19 Jun
21,22 Aug
SGEMS01 Service from the Heart (GEMS – Go-the Extra-Mile-Service) 21,22 May
25,26 Jun
17,18 Jul
14,15 Aug
23,24 Sep
2,3 Oct
13,14 Nov
WSQMTP WSQ Medical Tourism Programme 2 Jun - 15 Aug
1 Sep - 14 Nov
COURSE CODECOURSE TITLESCHEDULE
2009
IC01 Infection Control Certificate Course 18 - 20 Mar
22 - 24 Jul
18 - 20 Nov