Effective Communication Skills – DISC for Managers

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  • Course Description
  • The art of communication is the language of leadership. Managers need to be able to influence others to get things done through effective communication. One of the major causes of miscommunication is differences in personality. By understanding the various types of personalities, managers can be flexible in communication to accommodate different needs.

    In this course, participants will learn more about their personality, using DISC profiling tool, so as to be able to understand their impact on others and also take other personality types into consideration during communication.

  • Course Objectives
  • Upon completion of this course, participants should have knowledge and understanding of:

    • Using DISC profiling system to understand how one’s personality impacts self and others

    • Harness the differences in personalities

    • Able to adjust leadership style based on different personalities of staff.

  • Course Outline
  • • Leadership and communication

    • Overcome challenges in communication

    • Getting to know different personality types for understanding of self and others

    • Learning how our personality type affects our leadership style

    • Using DISC profiling system to understand how one’s personality impacts self and others

    • Harness the differences in personalities

    • Able to adjust leadership style based on different personalities of staff.

  • Course Structure
  • Duration: 1 day (7 hours)

  • Who Should Attend
  • Middle level Managers / Supervisors

  • Certificate Awarded
  • A “Certificate of Attendance” will be awarded by Parkway College.

  • Course Fee
  • Per Participant: S$299.60

     

    Notes:
    1. 1. Fees are inclusive of prevailing Goods & Services Tax.
    2. 2. Parkway College reserves the right to postpone or cancel the course if minimum enrolment is not met.

     

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