background Layer 1

Short Courses

Select our courses that are of a robust quality within the Continuous Education and Training (CET) framework.
background Layer 1

Customer Service

Art of Service Recovery
Suitable for all customer-facing staff to understand effective ways to respond to service challenges
Managing Difficult Customer's Situation
Suitable for all customer-facing staff to handle difficult customer’s situation professionally & confidently.

VIEW OUR ACADEMIC PROGRAMMES

View