Respond to Service Challenges

This course equips participants to adopt service recovery procedures in accordance to organisational guidelines when responding to service challenges.

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Download the below Short-course Application Form applicable for your use.

For Company-Sponsored Participants

Attach and submit the completed form under ENQUIRE NOW.

An acknowledgement email will be sent to you.

All Singaporeans aged 25 and above can use their $500 SkillsFuture Credit from the government to pay for a wide range of approved skills-related courses.

Visit the SkillsFuture Credit website (https://www.myskillsfuture.gov.sg/content/portal/en/career-resources/career-resources/education-career-personal-development/SkillsFuture_Credit.html) to choose from the courses available on the Training Exchange course directory.

Frequently Asked Questions