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Professional Courses

Select our courses that are of a robust quality within the Continuous Education and Training (CET) framework.
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Clinical Excellence

Managing Paediatric Resuscitation
This course aims to equip nurses with competent knowledge and skills in managing paediatric resuscitation.
Managing Neonatal Resuscitation
This course aims to equip nurses with competent knowledge and skills in managing in neonatal resuscitation.
BCLS + AED Provider Course (Public Access Defibrillator)
Open to all healthcare providers and members of the public who wish to contribute in saving human lives.

For IHH Employees

Execute Change - For IHH Employees Only
This course equips participants to understand the types of change, theories and principles of change management.
WSQ Exceptional Team, Extraordinary Touch - For IHH Employees Only
This course equips participants to increase ownership and application skills of IHH Singapore's service values.
Develop Self to Maintain Professional Competence - For IHH Employees Only
This course equips participants to review performance to identify one's professional competence through Clifton Strengthsfinder.

Leadership and Management

WSQ Manage Change (Classroom and Asynchronous eLearning)
Equips learner with the knowledge and skills to manage change across teams in a systematic manner.
WSQ Develop Team Capabilities (Classroom and Asynchronous eLearning)
Equips learner to identify capability gaps, and to build team capacity and capability.

Service Excellence

Managing Difficult Customer's Situation
Suitable for all customer-facing staff to handle difficult customer’s situation professionally & confidently.
Art of Service Recovery
Suitable for all customer-facing staff to understand effective ways to respond to service challenges

Supervisory

Display Critical Thinking and Problem-Solving Skills  - For IHH Employees Only
This course equips participants to develop a critical thinking mindset when dealing with business issues.
Build Team Relationship - For IHH Employees Only
This course equips participants to apply communication methods to get effective results and engage team members professionally.
Develop High-Performance Team - For IHH Employees Only
This course equips participants to develop team plans that are aligned to and support organisational plans and identify areas for improvement in leading team planning.

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