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EduTrust for Education

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Parkway College is registered under the Private Education Act, Enhanced Registration Framework (ERF) and EduTrust Certification Scheme.

PARKWAY COLLEGE OF NURSING AND ALLIED HEALTH

Registration No. 200800722R
Registration Validity Period: 07-04-2022 to 06-04-2026

EduTrust Certificate No. EDU-2-2079
EduTrust Award Validity Period: 11 April 2020 to 10 April 2024

EduTrust Logo 2020 (2)

Parkway College is committed to meeting and maintaining the requirements of EduTrust for Education system. This includes providing all students with the PEI – Student Contract and protecting the students under the Fee Protection Scheme with Lonpac Insurance Bhd.

The College will inform CPE and all of its students within 14 days if there is a change in the company’s ownership or management, the courses being offered, the staff strength and any new facility being added.

As required under the EduTrust Certification Scheme, the Fee Protection Scheme (FPS) has been implemented and all students are also covered by medical insurance.

EduTrust for Education

EduTrust for Education aims to ensure that Private Education Institution (PEI) has the systems and processes in place to provide proper corporate governance. At the same time, PEIs are also expected to put in place proper systems and processes to ensure provision of high quality educational service to students.

  • Clear course fee policies;
  • Well-defined student redress practices and systems;
  • Disclosure of commitment to quality; and
  • Assurance of well-trained academic and administrative personnel.

Hence, EduTrust aims to raise the current standards of the education industry service providers eventually to achieve the vision of Singapore being an education hub. This scheme forms part of the Education Excellence Framework by the Singapore government to provide the highest possible standards of academic, organizational and student protection and welfare practices.

The EduTrust for Education is mandatory for all PEIs with international students.

For more information on EduTrust, please refer to the following website: https://www.ssg-wsg.gov.sg/

The PEI – Student Contract is a legally binding contract between Parkway College and its students that embodies the following mandatory requirements:

  1. Clear definition of course details – course title, pre-requisites, qualification awarded, course duration;
  2. Full disclosure of course fees and miscellaneous fees;
  3. Clear definition of refund policies; and
  4. Clear definition of dispute resolution mechanisms.

All students, both local and international, will be issued with a PEI – Student Contract upon enrolment into a course. A sample of Parkway College student contract can be viewed here (PEI Student Contract).

*For enrolled students, please refer to the contract issued to you.

Under EduTrust for Education, Parkway College will provide a Fee Protection Scheme (FPS) for both local and international students enrolled by the PEI.

The Fee Protection Scheme (FPS) serves to protect unconsumed course fees paid by students in the event a PEI is unable to continue operating due to insolvency, and/or regulatory closure. The FPS also protects students if the private education institution fails to pay penalties or return fees to the students arising from judgement made against it by the Singapore courts.

EduTrust-certified PEIs are required to adopt the FPS to provide full protection to all fees paid by their students. All fees refer to all monies paid by the students to be enrolled in a private education institution, excluding the course application fee, agent commission fee (if applicable), miscellaneous fees (non-compulsory and non-standard fee paid only when necessary or where applicable, for example, the re-exam fee or charges for credit card payment etc,) and GST.

Parkway College working with the insurer, Lonpac Insurance Bhd, has put in place an Insurance Scheme as its FPS for international and local students.

About the Fee Protection Scheme (FPS)

The Fee Protection Scheme (FPS) serves to protect students’ unconsumed course paid by students fees in the event a PEI is unable to continue operating due to insolvency, and/or regulatory closure. The FPS also protects students if the private education institution fails to pay penalties or return fees to the students arising from judgement made against it by the Singapore courts.

EduTrust-certified PEIs are required to adopt the FPS to provide full protection to all fees paid by their students. All fees refer to all monies paid by the students to be enrolled in a private education institution, excluding the course application fee, agent commission fee (if applicable), miscellaneous fees (non-compulsory and non-standard fee paid only when necessary or where applicable, for example, the re-exam fee or charges for credit card payment etc,) and GST.

The period of insurance will cover the entire duration of the course enrolled by the insured student. The insurance coverage shall commence from the date of payment of the fees till the due date of the next payment or the course end date whichever is earlier.

The insurance premium is dependent on programme duration, Parkway College course fees and premium rate quoted by Lonpac Insurance Bhd.

The insurance premium paid is non-transferable and non-refundable. However, in specific situations, Lonpac Insurance Bhd will grant a partial or full refund. An administrative charge, imposed by Lonpac Insurance Bhd, will be deducted from the refund given. Please refer to Student Affairs for more details on the situations.

The insurance premium will be borne by the students.

All local and international students will be required to pay for the insurance premium.

The total amount of insurance premium is to be paid together with the course fee for the first instalment.

Upon payment of the insurance premium, Lonpac Insurance Bhd will send Certificate of Insurance via email based on the email address which is provided on the application form submitted by the student to Parkway College.

The insured student needs to produce his/her Certificate of Insurance and original course fees receipts when submitting a claim under the insurance. Lonpac Insurance Bhd will notify all insured students of the relevant claims procedures to be followed.

For more information on FPS, please refer to the following website: https://www.ssg-wsg.gov.sg/